The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.
Shipping & Delivery
At this time, Nantucket Cookie Company ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
If you are not satisfied with the condition or quality of your cookies, you may return the un-used portion within 10 days of the original purchase date for a full refund minus shipping charges. We will only issue a refund to the credit card used at the time of checkout. To initiate a refund or exchange please fill out the form on the Contact Us tab of this website.